To help create a better user experience, we are giving our support system a complete overhaul.
We have live chat, phone support, and email ticketing support which will be available 9-5 mon-fri, which will soon be upgraded to 24/7.
For the short term, to log in to the support area of our site you will need a separate support account.
soon this will be integrated and only one account will be necessary.
If you have any queries/concerns, you can contact us at firstname.lastname@example.org, or via the live chat on our website.
We are looking forward to bringing you the best support system available, along with the best support service available.... more to come soon :)
Thursday, October 1, 2015